Have Questions About Floors, Countertops and Other Surface Restoration Jobs?

The green marble floor in our bathroom is acquiring a specked white appearance that won’t clean off. What can I use to clean it?

Fri, Jan 21, 2022 0 0 607 0/5 (0 Vote)

First, you need to determine whether or not the white specks you describe are on the surface of the marble. If you can’t clean them off, chances are they lie below the surface of the marble. If this is the case, it is possible that there are... Read More

Is there a product I can use to keep the soap scum off my shower walls?

Fri, Jan 21, 2022 0 0 694 0/5 (0 Vote)

There are many on the market. But if your shower walls are marble, you will have to use caution in choosing the proper cleaner, since most soap scum removers are acidic. Do not use an acidic cleaner on marble walls! If the tile is ceramic or granite,... Read More

How can I clean the black soot off my marble fireplace hearth?

Fri, Jan 21, 2022 0 0 656 0/5 (0 Vote)

Several products are designed specifically for cleaning soot and carbon build-up from marble. Contact your marble supply house. Be sure the product is not an acid; apply it per the manufacturer’s directions and allow it to sit on the marble for... Read More

We have an old terrazzo floor that has been covered for years with wall-to-wall carpet. We want to remove the carpet, but it is held down by tack strips which have been nailed into the terrazzo. When I tried pulling up one strip, large chunks of the

Fri, Jan 21, 2022 0 0 588 0/5 (0 Vote)

The tack strips can be removed by cutting the nails flush with the terrazzo. A hack saw blade can be wedged under the wooden strip and the nail can be cut. A faster method would be to use a diamond saw blade mounted on a rightangle grinder. The shaft... Read More

My bathroom marble floor is very slippery when I get out of the shower. Is there any treatment I can put on the floor to keep it from getting slippery?

Fri, Jan 21, 2022 0 0 646 0/5 (0 Vote)

Although there are several coatings that will provide added slip resistance, there is, unfortunately, a trade-off. Coating the stone will increase maintenance requirements, but if safety is an issue, it’s worth considering. Contact a stone... Read More

The Mexican tile on our back porch is displaying a green growth at the corners of the porch. The porch is outdoors, but is covered. What is this growth and how do I clean it off?

Fri, Jan 21, 2022 0 0 629 0/5 (0 Vote)

The green growth you see is probably algae. Algae usually grows were there is abundant moisture. My guess would be that the tile stays wet after a rainstorm, allowing the algae to grow. To clean it, prepare a solution of bleach and water; about one... Read More

Here is a question I am asked quite frequently. “My dog is not yet housebroken, and is constantly urinating on my marble floor. I’ve found that I can clean off the urine without staining, but a dull area is left afterwards. Also, how can I elim

Thu, Jan 20, 2022 0 0 568 0/5 (0 Vote)

Let your customer know that urine contains acid which will etch the marble surface. As for the odor, pet shops and supermarkets carry several products which use enzymes to destroy the odor of urine. Follow the manufacturer’s directions... Read More

My customer’s shower floor is made of a flamed granite. A hard white deposit is starting to form between the grout lines. What is this, and what is the best way to clean it?

Thu, Jan 20, 2022 0 0 647 0/5 (0 Vote)

The hard white deposit is a build-up of salts. These salts—known in the tile industry as “lime putty”—are coming up from the setting bed, and can be very difficult to remove. To remove lime putty, scrape away as much of it as possible... Read More

I have a new customer that just bought a house that has a beautiful marble floor. The floor has had several coats of wax applied to it. What is the best way to remove the old wax? Secondly, the customer says they want it to be re-waxed. Your thoughts

Thu, Jan 20, 2022 0 0 620 0/5 (0 Vote)

Use Stonecare PRO Signature Stripper Degreaser for Marble. Always test the stripper in a small area to make sure there are no adverse effects. Chances are that when all the wax is removed, the marble will appear dull. Let your customer know that... Read More

What’s the best way to clean grout off a newly installed marble floor without dulling the marble? All grout cleaners seem to contain acid.

Thu, Jan 20, 2022 0 0 713 0/5 (0 Vote)

Several excellent grout cleaners are available from your stone care supplier that will not dull polished marble. Try a mild solution of bleach ; use a soft tooth brush to apply the solution to the grout joints and scrub lightly. TIP If the grout is... Read More

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